Shipping Policy

At The Mod Factory, we strive to process and ship your orders efficiently and reliably. Below is our shipping policy outlining how and when your purchases will reach you.

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1. Processing Time

Most orders are processed and shipped within 3–5 business days from the date of purchase. This excludes weekends and holidays. If an item will take longer to ship, this will be noted on the product page.

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2. Shipping Methods

We ship via USPS, UPS, and FedEx, selecting the carrier that offers the best rate and delivery timeframe for your location and item type.

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3. Shipping Rates

Shipping costs are calculated at checkout based on item weight, size, and destination. You will see the total shipping fee before completing your purchase.

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4. Drop Shipping

Some items may be drop shipped directly from the manufacturer or a trusted vendor. In such cases, delivery times may vary slightly. You will be notified if your order contains drop-shipped items.

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5. Shipping Confirmation & Tracking

Once your order has shipped, you will receive an email confirmation with tracking information so you can follow your delivery.

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6. Delays & Notifications

If there is any unexpected delay in shipping your order, we will notify you promptly via the contact information you provided at checkout.

7. Domestic Shipping

We currently ship within the United States. If you’re interested in international shipping, please contact us directly to see if accommodations can be made.

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8. Damaged or Lost Packages

The Mod Factory is not responsible for items lost or damaged in transit. If your package arrives damaged or fails to arrive, please contact the shipping carrier directly with your tracking number. However, we’re happy to help with any claims if needed.

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9. Questions?

If you have questions about your order or shipping, feel free to contact us at: modfactory1964@gmail.com

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